Skip to content
Storeforge by ForgeLab
How it works Pricing Live demo Log in Open your shop

Help topics

Help topics
  1. Getting started
  2. Products, stock and options
  3. Orders, fulfilment, packing slips and invoices
  4. Payments
  5. Delivery options and provinces
  6. Your shop's look
  7. Custom domain
  8. Customers, reviews and stock alerts
  9. Email marketing
  10. Ads and tracking (Meta and Google)
  11. Plan and billing
  12. Account, password and security

Help centre

Email marketing

Consent first

Storeforge only emails a customer who's actually agreed to it: an unticked

consent box at checkout, a sign-up form, or a customer you've recorded as

having agreed elsewhere. If someone unsubscribes, that always wins, even over

data you import later.

Sending from your own mailbox

Marketing email sends from your own mailbox (Gmail, Workspace, or another

host), connected under Email sender with a real test send to prove it

works before anything goes to a customer. This keeps your sending reputation

your own and costs the platform, and you, nothing extra. Until a sender is

connected, nothing leaves the queue, campaigns can't be sent.

Campaigns and segments

Build a one-off campaign with a simple block editor, and target it at a

segment (for example, everyone who bought in the last 90 days). New campaigns

start pre-filled with your newest products and active discount code, so you're

editing a real email rather than starting from nothing.

Automations

Four automations run on their own once switched on: a welcome email for new

subscribers, a thank-you after a first order, a review request once an order's

delivered, and a win-back for customers who've gone quiet.

Unsubscribing

Every marketing email carries a working one-click unsubscribe link. Once

someone unsubscribes, they're never emailed again by this shop's marketing,

regardless of what a later import says about them.

Importing consent from Shopify

A Shopify customer CSV import carries across whether each customer had already

agreed to marketing emails there, so you don't have to ask everyone again.

Still stuck? [email protected] or WhatsApp 073 429 5517.

Storeforge by ForgeLab

Your shop online, with card payments paid straight into your own bank through your own Yoco or PayGate account. Built in South Africa.

Product

Live demo shop Pricing Open your shop Log in

Support

Help centre [email protected]

Legal

Merchant terms Privacy