Plan and billing
Trial
Every new shop gets a 14 day free trial with full access, no card required to
start.
What happens when a trial ends
Your shop keeps running exactly as before. Customers can still browse, buy and
pay, and new orders keep coming in. Your dashboard shows a note that your first
payment is due, with how to pay. Nothing is charged automatically.
If a monthly payment is late
Same thing: your shop stays open and selling, and your dashboard shows a note
that a payment is due. Your shop never switches off by itself over a payment.
If we ever had to take a shop offline, a person would do it, and we would talk
to you first.
How to pay
See current pricing and how to pay under Billing in the dashboard.
Your data either way
Your products, orders and customers are yours. You can export them to CSV at
any time, whatever the state of your account.
Billing questions: [email protected].
Still stuck? [email protected] or WhatsApp 073 429 5517.