Help centre

How Storeforge works

Short answers to what shop owners ask most. Can't find it here? Email [email protected] or WhatsApp 073 429 5517.

● All systems normal — it's not just you.

• Getting started
  Register, add your first product, and go live.
• Products, stock and options
  Products, variants, stock, bundles and quantity breaks.
• Orders, fulfilment, packing slips and invoices
  Fulfilling orders, packing slips, tracking and invoices.
• Payments
  Yoco, PayGate, PayPal, selling on account, and pay-by-link.
• Delivery options and provinces
  Delivery options, free-delivery thresholds and provinces.
• Your shop's look
  Your shop's theme, colours, fonts and custom design.
• Custom domain
  Using your own domain instead of a Storeforge address.
• Customers, reviews and stock alerts
  Customer records, reviews and back-in-stock alerts.
• Email marketing
  Email marketing, consent, campaigns and unsubscribing.
• Ads and tracking (Meta and Google)
  Meta Pixel, Conversions API, Google tag, cookie notice and your product feed.
• Plan and billing
  Your trial, plan and what happens if it lapses.
• Account, password and security
  Your login, password, staff access and account security.