Customers, reviews and stock alerts

Customer records

Every order builds a customer record: contact details, order history and total

spend. You can see who owes you money if you sell on account, with a simple

ageing view (current, 31-60, 61-90, 90+ days) and print or email a proper

statement for any date range.

Customers get a one-tap reorder link on their fulfilment email and their order

tracking page, so buying the same thing again takes one click, no need to

rebuild the cart from scratch.

Customers can leave a star rating and review on any product page. New reviews

sit pending until you approve them from Reviews in the dashboard, so

nothing appears on your shop without you seeing it first. You can also import

existing reviews from Judge.me or another reviews app by CSV.

If a product is sold out, customers can ask to be told when it's back. You

don't see who's waiting until you want to (there's a count on the product), and

the moment stock goes from zero back to available, everyone waiting gets one

email automatically.

Your shop's contact form lands in Messages in the dashboard, so customer

questions don't rely on you checking a mailbox nobody else knows about. Mark

messages read or delete them once handled.